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Optimization of Client Services Organizations

Dan Saltzman
President, HBEC

HBEC specializes in helping clients measure and improve the performance of client service organizations. HBEC expertise includes assessing the maturity of service organizations and leading initiatives that improve bottom-line results, customer satisfaction, and employee engagement.

HBEC also serves businesses that purchase, implement, and maximize the value of mission-critical enterprise software solutions

SERVICE EXECUTION CONSULTING SERVICES                

OPTIMIZATION OF CLIENT SERVICE ORGANIZATIONS